PRINTEXAM
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PRINTEXAM TERMS AND CONDITIONS OF USE

Version: [1.0] Effective date: 03 August 2026 Last updated: 03 August 2026

1. Identification of the Provider

The service known as “PrintExam”, accessible through the printexam.com website, its subdomains, web applications and related services, is provided by:

Danilo Clemenzi, a natural person acting as a SOLE TRADER, legal contact email address support@printexam.com, support email address support@printexam.com,

hereinafter referred to as the “Provider.”

Communications concerning complaints, withdrawal, contractual disputes, unlawful content or the exercise of legal rights may be sent to the contact details listed above or through the tools made available within the Service.

2. Definitions

For the purposes of these Terms:

  • “PrintExam” or “Service” means the application that allows users to create, edit, organize, save, synchronize, share, export and print tests, examinations, exercises and other educational materials;
  • “User” means any natural or legal person accessing or using the Service;
  • “Consumer” means a natural person using the Service for purposes outside their trade, business, craft or professional activity;
  • “Business User” means a person using the Service in connection with their employment, professional, business, institutional or educational activities;
  • “Account” means the personal profile created to access online features;
  • “User Content” means texts, questions, exercises, images, formulas, attachments, data, tests and any other material entered, uploaded, generated or shared through the Service;
  • “Free Plan” means the features available without payment;
  • “Premium Plan” means any paid plan or subscription offered by the Provider;
  • “Cloud Services” means remote storage, synchronization, sharing and cross-device access features;
  • “Generated Materials” means documents, previews, files, PDFs or printouts produced through PrintExam.

3. Scope and Acceptance of the Terms

These Terms govern access to and use of PrintExam, including the Free Plan, Premium Plan, Cloud Services and sharing features.

By using PrintExam, creating an Account or purchasing a Premium Plan, the User confirms that they have read, understood and accepted these Terms, the Privacy Policy and any specific conditions displayed at the time of purchase.

Users who do not accept these Terms must stop using the Service.

The commercial conditions, description of the selected plan and information displayed during the purchasing process form an integral part of the agreement entered into between the User and the Provider.

4. Description of the Service

PrintExam provides tools for creating and managing educational materials, including, by way of example:

  • a block-based editor for tests and examinations;
  • creation of questions, exercises and content;
  • organization through files and folders;
  • previewing, printing and exporting;
  • local storage within the User’s device or browser;
  • cloud storage and synchronization;
  • sharing tests or materials with other users;
  • templates, exercise libraries, automated tools or artificial intelligence features that may be introduced;
  • any additional features described on the website or within the application.

Availability of individual features may depend on the subscribed plan, device, browser, internet connection, User’s country or development status of the Service.

PrintExam is a technical support tool. The Provider does not provide teaching, educational assessment, certification, pedagogical advice, legal advice or verification of compliance with the requirements of individual schools, institutions or educational authorities.

5. Technical Requirements

Use of the Service requires a compatible device, a supported browser and, for online features, an internet connection.

The User is responsible for the compatibility and maintenance of their devices, browsers, operating systems, printers and software.

The visual appearance of Generated Materials may vary depending on the browser, operating system, installed fonts, printing settings, paper format, margins and device being used.

The User must always inspect documents through the preview function and, where appropriate, perform a test print before distributing or officially using them.

6. Local Operation and Cloud Services

Certain PrintExam features may operate locally within the User’s browser. In such cases, data may be stored exclusively on the device or within the browser’s storage.

Deleting browser data, using private browsing mode, changing devices, device malfunction or removing the application may result in the loss of content stored exclusively locally.

Where available, Cloud Services allow User Content to be stored and synchronized on systems operated by the Provider or by its technical service providers.

The User is responsible for confirming that content has been correctly synchronized and for retaining independent copies of important materials. Except where otherwise mandatorily required by law, the Service must not be used as the sole storage system for essential documents, official records or irreplaceable materials.

7. Account Registration and Security

Creation of an Account may be required to access certain features.

The User agrees to:

  1. provide accurate, current and non-misleading information;
  2. keep their login credentials confidential;
  3. not share the Account with unauthorized persons;
  4. take reasonable measures to protect access to the Account;
  5. promptly report any unauthorized access or security compromise.

Activities carried out through an Account will be presumed to have been performed by the User unless the User promptly reports a compromise or demonstrates that the activity is not attributable to them.

The Provider may request verification of an email address, identity, age or authorization to use the Service where reasonably necessary for security, prevention of misuse or legal compliance.

8. Age and Legal Capacity

Independent entry into a paid contract is limited to persons having the legal capacity required under applicable law.

Minors may use free features only to the extent permitted by law and under the responsibility of a parent, guardian, teacher or educational institution where required.

A minor may not independently purchase a Premium Plan, claim to represent an organization or accept contractual obligations where they lack the legal capacity to do so.

Any person authorizing a minor to use PrintExam represents that they have the necessary authority and assumes responsibility for the relevant supervision.

9. Use by Schools and Organizations

Where PrintExam is used on behalf of a school, company, association, public authority or other organization, the person accepting these Terms represents that they are authorized to bind that organization.

The organization is responsible for:

  • managing its users’ accounts;
  • granting and managing internal authorizations;
  • ensuring the lawful processing of data entered into the Service;
  • training and supervising users;
  • defining retention periods;
  • complying with its own policies and applicable obligations.

Separate terms applicable to school, organizational or enterprise plans may supplement or replace parts of these Terms.

10. Plans, Prices and Features

PrintExam may offer a Free Plan and one or more Premium Plans.

Features, prices, billing frequency, applicable taxes and any limits are displayed on the pricing page and immediately before purchase.

Unless otherwise indicated, prices offered to Consumers include applicable taxes.

The Free Plan may be funded through promotional communications or advertising displayed within the interface. The presence of advertising does not constitute endorsement, warranty or recommendation of the advertised products by the Provider.

The Provider may modify Free Plan features or introduce reasonable limits, provided that this does not prejudice rights already acquired by the User or paid services under an ongoing contract, except where justified and permitted by law.

11. Storage Described as Unlimited

Where a plan is described as offering “unlimited” storage, synchronization or numbers of examinations, this means that no ordinary predetermined quantitative limit applies to reasonable personal, educational or professional use.

It does not authorize:

  • use of PrintExam as a general-purpose storage service;
  • automated or bulk uploads unrelated to the purpose of the Service;
  • resale of storage space;
  • storage of backups from external systems;
  • circumvention of technical or security limits;
  • disproportionate use that adversely affects the Service for other users.

Where use is abnormal or clearly disproportionate, the Provider may contact the User, apply proportionate technical measures or propose a different plan. Except in urgent security situations, the Provider will allow a reasonable period for the User to reduce their use or export their content.

12. Payments

Payments may be processed directly by the Provider or through a payment service provider identified during checkout.

The User authorizes the charging of the price and applicable taxes to the selected payment method.

The User is responsible for maintaining a valid payment method and providing accurate billing information.

In the event of non-payment, declined charges, fraudulent chargebacks or expiration of the payment method, the Provider may suspend paid features after informing the User and, where reasonably possible, allowing a period in which to resolve the issue.

Fees charged by the User’s bank, payment network or selected payment provider remain the User’s responsibility unless otherwise stated.

13. Duration, Renewal and Cancellation of the Premium Plan

Unless otherwise indicated during purchase, the Premium Plan is a subscription that renews automatically for successive periods of the same duration.

The price and date of the next renewal are displayed during purchase and within the Account area.

The User may disable automatic renewal at any time through the Account settings or by contacting the Provider. Cancellation takes effect at the end of the period already paid for.

Uninstalling the application, failing to use the Service or deleting content does not automatically cancel the subscription.

Except where required by withdrawal rights, conformity guarantees or applicable refund rules, subscription periods that have already begun are not refundable on a pro rata basis.

14. Price Changes

The Provider may change future subscription prices for reasons including development of the Service, increases in infrastructure costs, introduction of new features, tax changes or regulatory requirements.

Price changes do not apply retroactively to periods already paid for.

For ongoing subscriptions, the new price will apply no earlier than the renewal following notice of the change, with reasonable advance notice. The User may disable renewal before the new price takes effect.

Where the law requires the User’s express consent, the price change will not apply without that consent.

15. Consumer Right of Withdrawal

A Consumer may withdraw from a Premium Plan agreement, without providing a reason, within fourteen days from the date on which the agreement was concluded, subject to the exceptions provided by law.

Withdrawal may be exercised:

  • through the relevant function available on the website or within the Account;
  • by sending an explicit statement to [WITHDRAWAL EMAIL];
  • by using the model withdrawal form included at the end of these Terms.

The Provider will send confirmation of receipt of the withdrawal request on a durable medium.

Where the Consumer expressly requests that performance of the service begin during the withdrawal period, the Consumer may, in the event of subsequent withdrawal, be required to pay an amount proportionate to the part of the service already supplied, to the extent permitted by law.

The right of withdrawal may be lost only in the circumstances and subject to the mandatory conditions provided by applicable law, including, where relevant, complete performance of the service following the Consumer’s prior express consent and acknowledgment that the right of withdrawal will be lost.

Any refund due will be made without undue delay and, unless otherwise expressly requested by the Consumer, through the same payment method used for the original transaction.

16. Legal Guarantee of Conformity

Consumers are entitled to the statutory conformity guarantee applicable to digital content and digital services.

The Provider undertakes to provide the Service in conformity with the agreement, its description, the declared features and applicable legal requirements, and to provide updates necessary to maintain conformity for the legally required period.

Where a lack of conformity occurs, the Consumer may request that conformity be restored free of charge, within a reasonable period and without significant inconvenience.

Where provided by law, the Consumer may also be entitled to a proportionate price reduction or termination of the agreement.

Nothing in these Terms limits or excludes the Consumer’s mandatory statutory rights.

17. User Content

The User retains ownership of all rights in their User Content.

By uploading or synchronizing User Content through the Cloud Services, the User grants the Provider a non-exclusive, limited and, where technically possible, revocable license for the period necessary to:

  • host and store the User Content;
  • process and display it;
  • synchronize it between devices;
  • convert it into requested formats;
  • generate previews, prints or exports;
  • share it with recipients selected by the User;
  • perform backups, security operations and technical support;
  • comply with legal obligations.

This license does not authorize the Provider to sell User Content or use it for purposes unrelated to supplying the Service, unless separate and specific consent has been obtained.

The User represents that they hold all rights and authorizations necessary for the content they upload.

18. Responsibility for Educational Materials

The User is solely responsible for selecting, reviewing and using User Content and Generated Materials.

Before distributing a test or examination, the User must check, among other matters:

  • accuracy of questions and answers;
  • scores and assessment criteria;
  • page layout;
  • readability;
  • formulas, symbols and images;
  • accidental inclusion of answers or solutions;
  • personal data;
  • compliance with school rules;
  • licenses and copyright;
  • any automatically generated result.

PrintExam does not guarantee that a test is educationally appropriate, free from errors, compliant with a specific curriculum or suitable for producing official effects.

The Provider does not act as a teacher, examiner, assessor, publisher or person responsible for academic evaluation.

19. Automated and Artificial Intelligence Features

Where PrintExam provides automated or artificial intelligence-based features, their outputs may be incomplete, inaccurate, outdated or unsuitable for a particular context.

Such outputs must be treated as editable suggestions and not as final assessments.

The User must subject them to human review before using them to assess students, assign grades, make significant decisions or distribute official materials.

Unless expressly stated otherwise, PrintExam does not make autonomous decisions producing legal or similarly significant effects concerning students.

20. Sharing Content

The User may share content only with authorized recipients.

The User is responsible for:

  • selecting recipients;
  • managing the permissions granted;
  • protecting the confidentiality of sharing links;
  • revoking access when it is no longer required;
  • ensuring that confidential information is not disclosed to unintended recipients.

The Provider is not responsible for further use, modification, copying or dissemination lawfully or unlawfully carried out by a recipient after sharing, unless the damage is directly attributable to a breach of the Provider’s obligations.

Shared content must not be treated as private where the User uses public links or links accessible to anyone who possesses them.

21. Prohibited Content and Uses

PrintExam must not be used to:

  1. violate laws, regulations or orders issued by public authorities;
  2. infringe copyright, trademarks, trade secrets or other third-party rights;
  3. distribute unlawful, defamatory, discriminatory, threatening or seriously offensive content;
  4. process personal data without an appropriate legal basis;
  5. publish sensitive or criminal-offence data where unnecessary;
  6. create, distribute or facilitate malware, phishing or fraud;
  7. compromise the security or operation of the Service;
  8. gain unauthorized access;
  9. circumvent technical limits or controls;
  10. systematically extract data through unauthorized scraping;
  11. resell or sublicense the Service without authorization;
  12. impersonate another person;
  13. use the Service to harass, monitor or harm third parties;
  14. upload confidential answer keys or examination materials where this would breach confidentiality obligations;
  15. use the Service for activities that may compromise the integrity of official examinations, competitions or assessments.

22. Reporting and Moderation of Content

Content believed to be unlawful or contrary to these Terms may be reported through email to support@printexam.com.

A report should contain:

  • a description of the content;
  • the relevant link or identifier;
  • the reason why the content is believed to be unlawful or in breach;
  • the reporting person’s name and contact details, except where anonymous reporting is permitted by law;
  • a good-faith statement that the information provided is accurate.

The Provider may remove, restrict, disable or block access to content reasonably believed to be unlawful, contrary to these Terms or dangerous to security.

Where required by law, the Provider will inform the affected User of the decision, the reasons for it and any available means of contesting it.

Decisions will be made diligently, proportionately and without arbitrariness, taking into account the rights and legitimate interests involved.

23. PrintExam Intellectual Property

The Service, software, interface, design, trademarks, logos, documentation, original templates and other materials supplied by the Provider are protected by intellectual property laws.

The Provider grants the User a personal, limited, non-exclusive, non-transferable and revocable license to use PrintExam in accordance with these Terms.

Except where permitted by law or by an applicable open-source license, Users must not:

  • copy or distribute the software;
  • reverse engineer the Service;
  • circumvent technical protection measures;
  • use trademarks or distinctive elements without authorization;
  • create competing services by gaining unauthorized access to infrastructure;
  • remove ownership or attribution notices.

Open-source components remain subject to their respective licenses.

24. Third-Party Services and Content

PrintExam may integrate third-party services, including authentication, payment, hosting, database, storage, analytics, advertising, support, email delivery or automated generation services.

Use of those services may be subject to the respective providers’ terms and privacy policies.

The Provider selects its service providers with reasonable care but does not have complete control over infrastructure or services operated by third parties.

Links to external websites do not constitute endorsement or a warranty regarding their content.

25. Personal Data Protection

The Provider’s processing of personal data is described in the PrintExam Privacy Policy.

Where a User enters personal data relating to students, colleagues or other third parties, the User must ensure that they:

  • have an appropriate legal basis;
  • limit the data to what is necessary;
  • provide legally required information to data subjects;
  • comply with applicable retention periods;
  • adopt suitable security measures;
  • avoid entering sensitive or criminal-offence data unless strictly necessary and legally permitted.

Where PrintExam processes personal data on behalf of a school or organization, the relationship between the parties may be governed by a separate data processing agreement.

These Terms do not replace such an agreement where it is legally required.

26. Confidentiality and Examination Security

PrintExam does not guarantee that content shared with third parties will remain confidential after the recipient has obtained access.

The User must adopt measures appropriate to the sensitivity of the materials, including limiting recipients, promptly revoking links, using secure export methods and reviewing permissions.

The Service must not be used as the sole protection system for highly confidential examination materials unless specific technical and organizational measures have been agreed.

27. Backup, Export and Deletion

The User may export their User Content through the available features.

The Provider may establish reasonable formats, technical limits and processing times for exports, provided that this does not prevent the exercise of the User’s mandatory rights.

Following termination of a Premium Plan, the Provider may:

  • temporarily retain the Account in a restricted mode;
  • allow export for a specified period;
  • downgrade the Account to the Free Plan;
  • delete data after reasonable notice.

Data may temporarily remain in technical backups until overwritten, subject to any need to retain it for legal obligations, security, fraud prevention or protection of legal rights.

28. Availability, Maintenance and Technical Changes

The Provider undertakes to supply the Service with reasonable professional care.

The Service may be temporarily unavailable due to maintenance, updates, network problems, cyberattacks, failures affecting third-party providers or causes outside the Provider’s reasonable control.

Where reasonably possible, planned maintenance expected to cause significant disruption will be announced in advance.

The Provider may modify the interface and features to improve the Service, correct errors, increase security, comply with legal requirements or prevent abuse.

Changes must not deprive a Consumer of essential features agreed for a paid period already underway, except where justified and subject to the remedies provided by law.

29. Beta and Experimental Features

Some features may be identified as “beta,” “preview,” “experimental” or by equivalent wording.

Such features may be incomplete, change frequently or be more likely to contain errors.

Their experimental nature does not exclude the Provider’s mandatory obligations, but must be considered by the User when deciding whether to rely on them for important materials or critical activities.

The Provider may discontinue an experimental feature, without prejudice to the Consumer’s statutory remedies where that feature constitutes an essential characteristic of the purchased plan.

30. Account Suspension

The Provider may restrict or suspend an Account where:

  • the User breaches these Terms;
  • there is a specific security risk;
  • the Account is used fraudulently;
  • payment has not been made;
  • a competent authority requires suspension;
  • suspension is necessary to prevent harm to the Service or third parties.

Except in urgent situations, where legally prohibited or where security would be compromised, the Provider will communicate the reasons for suspension and allow the User to submit observations or remedy the breach.

Measures taken will be proportionate to the nature, severity and frequency of the breach.

31. Termination

The User may stop using the Service and request deletion of the Account at any time.

Deleting the Account may result in the loss of User Content that has not been exported.

The Provider may terminate the agreement in the event of a serious or repeated breach of these Terms, fraud, unlawful use, security compromise or non-payment.

Termination does not affect rights and obligations already accrued.

Provisions that by their nature are intended to survive termination, including those concerning intellectual property, liability, amounts due and disputes, will continue to apply.

32. Exclusions of Warranty Permitted by Law

Subject to the mandatory rights of Consumers, PrintExam is supplied on the basis of the features and characteristics expressly described.

The Provider does not guarantee:

  • that the Service will satisfy every specific requirement not expressly agreed;
  • compatibility with every device or printer;
  • identical printing results across all systems;
  • the accuracy or lawfulness of User Content;
  • error-free results from automated tools;
  • prevention of every misuse by third parties;
  • uninterrupted availability at all times.

No advertising statement is to be interpreted as an additional warranty beyond the characteristics clearly included in the agreement, except where required by law.

33. Limitation of Liability

Nothing in these Terms excludes or limits the Provider’s liability where exclusion or limitation is prohibited by law, including cases involving intentional misconduct, gross negligence, personal injury, breach of mandatory obligations or liability arising under consumer protection law.

In relationships with Consumers, the Provider’s liability remains subject to all applicable mandatory legislation.

In relationships with Business Users, to the maximum extent permitted by law, the Provider will not be liable for indirect losses, loss of profits, loss of opportunity, reputational damage, business interruption or loss of data that could have been avoided through reasonable backups.

In relationships with Business Users, except in cases of intentional misconduct, gross negligence or liability that cannot lawfully be limited, the Provider’s total aggregate liability relating to the Service will not exceed the total amount paid by the User during the twelve months preceding the event giving rise to liability.

These limitations do not apply where they would deprive the User of essential remedies provided by law.

34. Indemnification by Business Users

Business Users agree to indemnify and hold the Provider harmless from third-party claims directly arising from:

  • unlawful content uploaded by the User;
  • infringement of intellectual property rights;
  • unlawful processing of personal data;
  • use of the Service contrary to the authorizations granted by the represented organization;
  • serious or intentional breach of these Terms.

This provision does not apply to Consumers and does not cover events attributable to the Provider.

35. Force Majeure

Neither party will be liable for delays or failures caused by events outside its reasonable control, including natural disasters, war, civil disorder, large-scale cyberattacks, widespread telecommunications outages, orders issued by authorities or extraordinary unavailability of essential service providers.

The affected party will take reasonable steps to limit the effects of the event and resume performance.

Mandatory Consumer rights remain unaffected.

36. Changes to These Terms

The Provider may amend these Terms for reasons including:

  • legal or regulatory changes;
  • introduction or modification of features;
  • security requirements;
  • prevention of misuse;
  • clarification or correction;
  • changes to the commercial model.

Changes will be published within the Service together with the updated date.

Material changes that adversely affect an ongoing contract will be communicated with reasonable advance notice.

Where required by law, the User’s express consent will be requested. Where consent is not provided, the User may terminate the agreement before the changes take effect without additional costs.

37. Communications

Contractual communications may be sent to the email address associated with the Account, published within the Account area or displayed within the Service interface.

The User must keep their email address current.

Communications concerning renewals, price changes, suspensions, withdrawal or termination will be provided on a durable medium where required by law.

38. Governing Law

These Terms are governed by Italian law.

For Consumers residing in the European Union, this choice does not deprive them of the mandatory protections provided by the law of their country of habitual residence.

39. Dispute Resolution and Jurisdiction

Users are encouraged to contact the Provider first at support@printexam.com, specifying their details, the relevant Account and a description of the dispute.

The Provider will examine the complaint in good faith and respond within a reasonable period.

Where applicable, Consumers may use competent alternative dispute resolution bodies.

Disputes involving Consumers will be subject to the jurisdiction of the courts of the Consumer’s place of residence or domicile, without prejudice to any other mandatory jurisdiction provided by law.

Disputes involving Business Users will be subject to the exclusive jurisdiction of the courts of Rome, except where otherwise mandatorily required by law.

40. Severability

Where any provision of these Terms is declared void, invalid or unenforceable, the remaining provisions will continue in effect.

The invalid provision will, to the extent permitted by law, be interpreted or replaced with a valid provision that most closely achieves its original purpose without prejudicing the User’s mandatory rights.

41. No Waiver

Failure or delay in enforcing any provision does not constitute a waiver of the relevant right.

42. Assignment

The User may not assign the agreement or the Account without the Provider’s consent.

The Provider may transfer the agreement as part of a sale of the business, reorganization or transfer of the Service, provided that the transfer does not reduce the Consumer’s rights and that the Consumer is adequately informed.

43. Entire Agreement

These Terms, together with the conditions displayed during purchase, the Privacy Policy, any applicable plan terms and any separate agreements, constitute the entire agreement between the parties concerning the Service.

In the event of a conflict, the following order of precedence applies:

  1. any specific conditions expressly agreed between the parties;
  2. information provided during purchase;
  3. these Terms;
  4. other policies, unless otherwise required by law.